We will assume you have already logged into your Client Area at the KARTHOST Customer Center. With that in mind here are the steps to follow to navigate the Customer Center to manage your domain name.
Step 1) On the navigation bar click on "Domains" > "My Domains"
Step 2) Look for the domain name you wish to Manage and then click the "Manage Domain" button. (Note: if you have a large amout of domains, use the Search Filter on top right side)
Step 3) You are now should be on the "Managing ___________" (your specific domain will be in the blank) page.
Step 4) You will default on the "Information" tab, there are several other tabs on the page like "Auto Renew", "Nameservers" Registrar Lock" and Management tool.
Overview / Information - Will show the status of your domain name, Original Registration Date, Next Dues Date, First Payment Amount, Recurring Amount and Payment Method
Auto Renew - If Enabled, we will automatically generate an invoice and email it to you 30 days before the domain expires. If your payment method is a Visa, MasterCard, or Discover Card, your domain name will automatically renew 5 days before its expiration date.
IF YOU DO NOT WISH TO RENEW YOUR DOMAIN NAME, you must click the Toggle switch to change from ON to OFF. This will Disable the Auto Renew, and your domain name will not auto-renew. If turned off BEFORE a renewal invoice has reached it's Due Date, the domain renewal item will be removed from the invoice. But if you wait past the due date, the invoice will remain open. You will need to open a support ticket to have it canceled.
Nameservers - The name servers is your web "traffic cop", it tells where your web traffic (web browser, email etc) is to be directed too (aka, what server) DO NOT CHANGE these unless 1) You know what you are doing or 2) You have been instructed to change them.
Registrar Lock - The "LOCKS" down your domain name to prevent an unauthorized transfer (aka being stolen). If you plan on transfering your domain name you will need to Disable Registrar Lock.
Addons / Management Tools - Additional tools to manage your domain listed below:
Contact Information - This is the information on your Domain Name Record that is viewable by the general public. Think of this as the "title" to your domain name, its a legal document, and make sure the information is correct. Note the Phone Prefix is your Country Code, USA is 1, UK is 44 etc. You can manage the following Contact Details as follows:
Registrant - This is the Legal Owner of the domain name.
Administrator - While NOT the legal owner of the domain, this person does have domain name management priviledges. All emails that are sent regarding the domain name will be sent to the Administrator Contact, make sure this information is correct.
Technical - This usually the person responsible for the technical settings of the Domain Name it can be the same as the Administrator.
Billing - This is the person or company responsible for the payment of all domain name fees. Usually is the same as the Registrant or Administrator. (This may or may not be visible to you, If you are making changes to the email address in the Registrant information please open a support ticket to have this section reviewed)
Whois ID Protection - Your domain name record is a legal public record. Any one can see your address and email address. ID Protection places a proxy in the place of your name address phone and email address on the Registrant, Administrator, Technical and Billing Contact. You can disable or enable Whois ID Protection from this tab. ID Protection MUST be Disable (off) to transfer a domain name.
NOTE: If you do not see this tab in Contact Information, and wish to add it to your Domain Name contact KARTHOST Sales to request Whois ID Protection. This is a Paid Service.
Private Nameservers - If you wish to have your own Nameservers for this domain you would register them here. Note, you will need to know the IP address of each name server.
DNS Management - All accounts (if selected on check out) have free DNS management, you have full control over managing your domain name's DNS from this tool.
Manage Domain Forwarding - If you wish to forward your domain name to any URL on the internet you can use this tool. (Visible for Domains at KartHost before 2024-08-01)
Email Forwarding: Also known as Domain-Level Email Forwarding. This is best used for simple setups where you want emails sent to a custom domain address forwarded to an existing external email account without needing full email hosting or MX record configuration. (Visible for Domains at KartHost after 2024-08-01)
Get EPP Code - aka, Transfer Authorization Code - If you are planning to transfer your domain name to another register you will need the password for most .tld domain names you will get your EPP code using this tool. If you see the following "The EPP Code for your domain is: secret" You will need to open a Domain Name Support Ticket so that we can manually create your EPP Code.
Revised 2024-11-09
