I'm sorry to see you go. Remember, if you have hosting at one provider, you can keep your domain name with KartHost; there isn't a requirement to move your domain.

If you still wish to move your domain, here are the instructions for Transferring it away from KartHost.

Prerequisite—You must be logged in to your KartHost Customer Center account, where your domain name is currently located.

[Start From Customer Center Dashboard]

[A] Click on the block that shows Domains and a number in it (that represents the number of domains you have)

[B] On the My Domains page, locate the domain you wish to transfer. On the far right of the column, there are three dots, "***." Click the three dots, and from the drop-down menu, click on Manage Domain.

 

[First Step] (A), (B), and (C) will show you the things you need to check and do. In Step A we discuss each required step in detail.

 

[Step A] Register Lock - Click on the left navigation; if Register Lock is ON, toggle to disable.
The Register Lock will be grayed out when deactivated. As shown below.

 

[Step B] If the Addon ID Protection shows the Disable" button. That means it is activated.
Click the Disable the button to remove ID Protection from your domain name.

 

[Step C] You will need your EPP Code to click the Get EPP Code on the left vertical navigation. Then this will show up

as confirmation the EPP Code has been sent to the Register Contact of the Domain. If you do not have access to that

You will need to change the email address. Click the Contact Information link on the left. But be forewarned that a 60-day lock
will ensue (meaning that you cannot transfer the domain name for 60 days).

Open a KartHost Support Ticket and ask us to see if the lock can be removed. We will check for you.

If the Email is active, look in your email mailbox for the Requested authorization key for <your domain name>.

[Final Details] You must go to your new Domain Name Register to start a Transfer and provide

them with your EPP key. Once your new register sends over the request for the Transfer. It will take five days until

your domain is in your new account at the new register.

 

End of Tutorial

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