Webmail - Change Default Identity & Signature

This Tutorial will show you how to use the Signature & Identity if using Webmail with your KartHost KloudEmail Professional Mail account. Feel free to view the video tutorial or walk through the steps below.


To accomplish this task you first must be logged into your KloudEmail Webmail email account. If you need instructions read this KartHost Knowledgebase article "How Do I Login to Professional Mail Webmail Panel?"

Note: Signatures & Identities set up in Webmail are only used when you send emails using Webmail. If you are planning on using other devices like your smart phone, tablets of any kind, and email managers like Microsoft Office Outlook, Thunderbird, Mac Mail or any other email manager you MUST set up your signatures in those devices.

Step 1) Click on the A) "hamburger menu" on the far right next to your email address and then B) click on Settings

Add and Change Signature and Identity in Professional Email Step 1

Step 2) Once the Settings popup palette opens click on "Composing Email" on the left navigation.

Add and Change Signature and Identity in Professional Email Step 2

Step 3) Click the Signatures Tab to add an additional Signature

Add and Change Signature and Identity in Professional Email Step 3

Step 4) Now click on the A) Add New Signature button, the Add New Signature window will open.
B) Give your Signature a name that you will recognize, C) Then format your signature in the Edit Signature box. D) When done, click on the OK? button.

NOTE: The Disable Formatting Link (shown in image below) will show "Enable Formatting" the first time you login. If Enable Formatting is showing you will only have plain text formating, no HTML formating (no links, text size, color, etc). If you wish to enable HTML formating and activate the associated editing tool bar click the "Enable Formating" link so that it will change to "Disable Formatting". 

Add and Change Signature and Identity in Professional Email Step 4

Step 5) This is important, you MUST Save to keep from loosing your changes. When you do click the Save button this will close the Settings window, you MUST then reopen the Settings window. Once Settings Window is open move on to next step.

 Add and Change Signature and Identity in Professional Email Step 5


Step 6)
Now open up the Settings window again, click on A) Composing Email and then the B) Identities tab. Now click the C) Add New Identity button, to add a new identity.

Add and Change Signature and Identity in Professional Email Step 6

Step 7) With the Add New Identity window open fill in the fields  A) Full Name This is the From Name that will show up in emails you send B) This is the email address that will be shown as from to the recipient. C) Reply To - When the recipient replies and you want them the reply to another email address, place that email address here. (only if you want a different email address) If left blank they will reply back to the your main Email Address D) Default Signature  This is the Default Signature that will be used when you use this Identity. (You MUST had already set up your Signature) E) Once all set make sure to click OK button and the Edit Identity window will close and your settings saved.

Add and Change Signature and Identity in Professional Email Step 7

Step 8) Click Save on the Settings Window to make sure ALL everything is saved. If you do not Save, then the changes never took place.

Add and Change Signature and Identity in Professional Email Step 8

Step 9) Now open the Settings Window again so that you may select the (Default) Identity that you wish to use. Just highlight the Identity in which you wish to be default identity and then click Set to Default. Now Click the Save button once again to save your settings and close the Settings window.

Add and Change Signature and Identity in Professional Email Step 9

NOTE: After the Settings window is closed and you refresh your web browser (you can do this by pressing down on the "ctrl" key + "F5" key on your key board at the same time (Mac users press "Command Key" + "F5" at same time). Your web browser will refresh and notice the change where your email address that was next to the "hamburger" menu is now changed to the same Identity Full Name you gave to the Default Identity (as seen below).

Add and Change Signature and Identity in Professional Mail Step 9A


Step 10) Let's test your changes A) by clicking on Compose on the tool bar. B) Once the New Messag window opens you will now notice you have a From drop menu that you did not have before (because you have more than one Identity). If you wish to use another Identity other than the Default Identity select from the drop down menu.  C) In most web browsers the Signature will change, other browsers may not auto change the signature, you will have to manually select the signature at the bottom of the page. (NOTE: at time of this writing, we recommend using Google Chrome browser both with PC and Mac computers).


Add and Change Signature and Identity in Professional Email Step 10

END OF TUTORIAL

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