There are many reasons to set up either an additional Contact or a full fledge Sub-Account where the additional Contact would have Login Credentials of their own for your KartHost Customer Center Account.
PLEASE BE ADVISED SUB-ACCOUNTS WILL SOON BE GOING AWAY AND REPLACED WITH USERS. MORE DETAILS TO BE FORTHCOMING.
With a Sub Account, you can also add Email Preferences (the Contact / Sub-Account) is sent emails that you want them to have and if you allow them to have a Sub –Account you can provide the Permissions you want them to have as well.
Developers or Designers - You might want a Sub-Account so that you or your client can open up the primary KartHost Account then add either a Contact or Sub-Account so you can use your Clients Billing information and Credit Card to directly pay for services at KartHost.
There are many possible scenarios, we will not go into all of them but here are just two examples.
Example Contact - Let’s say you have another email address you wish to have emails from KartHost sent to or just certain ones, you can create a Contact
Example Sub-Account 1 - If you wanted your webmaster to access to View and Open Support Tickets and didn’t want them to have access to viewing invoices or your billing details you can set Permissions to only allow View & Open Support Tickets and to get Support Emails.
Example Sub-Account 2 - Or if your bookkeeper needs to have access to your Invoices then you can give them that access along with Support Tickets if they need to contact our billing department with a Ticket that you will see as well. You would give them Invoice Emails and Support Emails Email Preferences as well.
Example Sub-Account (or Contact) 3 - You set up a second account at KartHost under your name and then add your Customer as a Contact on the account. And then just give them Email Preferences to Invoice Emails ONLY. And requesting from Billing Support Ticket to make them the Default Billing conjtact. This way when invoices are paid you will be using their billing information. This arrangement you must work out with your client and let them know charges will be coming from 'KartHost LLC'.
To Learn More about adding a Contact or Sub-Account please visit (click or Tap)
Adding Contacts / Sub-Accounts (Step by Step Instructions and Video).
Revised December 1, 2020