Effective Immediately, You Can Now Open & Reply to Support Tickets via Email
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IT'S BACK!!!!

Thank you for being so patient as we had to work out a bug with our 3rd party SMTP service providers, Mailgun and Postmark.

The issue of not being able to open a new Support Ticket and Reply to Support Tickets is now resolved.

Who Can Open Tickets by Email?

- The Owner of the Account using the email address associated with the account.

- A User that the owner has invited to their account.

- A Contact (does not have login privileges)

Helpful KartHost Knowledgebase Aritcials/Tutorials to help with Opening Tickets and assigning permissions.