WordPress Hosting | Managed WordPress | EZWP Complete - Do Not Upgrade Convesio Caching Plugin

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Dear Valued KartHost Client,

We hope this message finds you well. We are reaching out with crucial information regarding your website's security and upcoming enhancements. Please read this notice carefully as it requires your immediate attention and action. If you are using our Convesio WordPress Hosting, Managed WordPress Hosting, or our EZWP Complete package.

Immediate Action Required: Do Not Update Convesio Caching Plugin

We urge you to not update the Convesio Caching plugin from its current version 3.6.1 to version 3.7.0 or later. Doing so will disable the spam protection features provided by Human Presence, which are essential for safeguarding your site against WordPress comment spam and form spam.

Transition to Cloudflare Turnstile Protection

To enhance your site's security, we are preparing to transition all our Managed WordPress clients, including EZWP Complete subscribers, to Cloudflare Turnstile. This new system represents the future of protection against comment, form, and WooCommerce spam, offering superior security and user experience.

Integration Details for Non-Cloudflare DNS Users

For those of you using DNS providers other than Cloudflare, we will provide specific requirements and guidelines to ensure that Cloudflare Turnstile integrates seamlessly with your existing setup. This information will be crucial for maintaining the integrity and performance of your site's security measures. (be watching the KartHost Announcement for these details)

Timeline and Next Steps

We are committed to a smooth transition and will keep you updated on the progress of integrating Cloudflare Turnstile into your services. In the meantime, it is crucial that you maintain your current plugin version to ensure ongoing protection.

Need Assistance?

If you have any questions or require further assistance, please do not hesitate to open a KartHost Customer Center Support Ticket. We are here to help you through this transition and ensure your website remains secure and functional.

Thank you for your immediate attention to this matter and your continued trust in our services.

Warm regards,

KartHost
Customer Support Team