Adding a Domain Alias

The following tutorial is on adding a Domain Alias to an existing domain name you are using with your KloudEmail service.

This is different from how to add a specific email Alias. For that, you will need to take a look at this KartHost Knowledgebase Article, "Add an Email Alias (Forwarder)" found in the KloudEmail Control Panel section.

What is a domain alias?

Any email address you have set up using your primary domain name can also be used with another domain, called a domain alias. For instance, let's say you have a mailbox set up as sales, and your domain name is "mybusiness.com" which would be [email protected]. You decide to add the domain "myotherbusiness.com: as a Domain Alias. From this point forward (as long as you set the correct MX records), any email coming in as [email protected] will go to your [email protected] email address. You can have as many domain aliases as you wish. 

This same principle will also work for email aliases you have set up for your primary domain. Using the same example from above, if you have Email Alias set up as [email protected] and after adding myotherbusiness.com as a Domain Alias, now anyone would be able to send an email to [email protected], and it will be forwarded to [email protected] and then forwarded to the expected location you had set up.


Setting up a Domain Alias:


A KartHost specialist must add your domain to be a domain name alias. To add a Domain Alias, please open a CustomerService Support Ticket. Upon opening, please give us the domain name you wish to add as a Domain Alias. Then give us the primary Domain Name. The domain name alias will send an email to. And in the meantime, make sure the following MX records are set up as below in your DNS so that email traffic will make it to our email servers.

END of Tutorial

last updated January 31, 2023