Comcast has reported that a major Fiber Optic line serving the entire SE Texas (USA) area was cut and this is affecting the KartHost Administrative Offices.
Since KartHost main office phones are Voice over IP (VoIP) phones this is affecting our phone service as well as our email to all team members in our Tomball, TX Office.
Note: Your Email and Website Service is NOT affected by this regional outage unless you are in SE Texas and have Comcast as your Internet Service Provider.
Keep in mind if you need immediate help to Open a Support Ticket, our team members outside of the SE Texas area will be able to help you.
Thanks for your understanding.
Tuesday, March 27, 2018