There is a known issue with our KloudEmail users being able to send to email clients using Outlook.com (Not the email manager Outlook).
Those that sends emails from Outlook.com to any email address at any KloudEmail user using our service or most any services will not be able to do so.
This issue is an Outlook.com issue and you can check this page for detaiils http://downdetector.com/status/outlook
This is an Outlook.com issue that also effects people using Hotmail.com (which are one and the same)
If you experience any other issues please open a KartHost Support Ticket so we can help you.
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And Proud Sponsor of Christy Wright Business Boutique.
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