Via the KartHost Customer Center, you can Add or Delete a KloudEmail Basic or KloudEmail Suite mailbox.

Alternatively, if you would like to Add or Delete a mailbox via the KloudEmail Control Panel, see this Tutorial: Add & Delete a New KloudEmail Basic or KloudEmail Suite Mailbox

[A] There are two ways to in the KartHost Customer Center to access your area to Add or Delete a Mailbox.
(1) On the Customer Center main navigation click on Services >  (2) My Services 
Or you can click the Services box.


Adding a new KloudEmail Professional Mail mailbox via KartHost Customer Center Step 1


B) The resulting page will be the My Products & Services page. Locate your KloudEmail Basic or Suite service and then
click on the Active green text as shown by the arrow below. 


Adding a new KloudEmail Professional Mail mailbox via KartHost Customer Center Step 2

C) After arriving at your KloudEmail Basic or Suite Product/Services page, scroll down if needed, and under Manage, click on the
Managing Mailboxes button.

Adding a new KloudEmail Professional Mail mailbox via KartHost Customer Center Step 3

D) On the Manage Mailboxes page if this is a new to you service there will not be any mailboxes showing. If you are adding
a mailbox to an existing service you will see the other mailboxes listed.
As pointed out click the Add Mailbox button.
(Note: if the Add Mailbox button is faded, you do not have any remaining mailbox
allocations. You will need to either delete an unused mailbox or contact KartHost Sales to increase your mailbox allocation.)


Adding a new KloudEmail Professional Mail mailbox via KartHost Customer Center Step 4

E) You will open up to the Manage Mailboxes page, General tab.
(1) While not required, the First Name and & Last Name can be left blank. However if you have a business with employees we
recommend you add First and Last Names.
Enter the Username (the username is the part of the email address to the left of the "@" sign).
You can use dots ".", dashes "-", underscores "_" in your username. Do not include spaces.

(2) Next enter your password for this mailbox. Do not use the same password as other mailboxes. Keep in mind the password
is usually the weakest link in mailbox security. The goal is to have a strong password.
You will see the Password requirement block as soon as you click on the Password field.
Make sure to Confirm your password before proceeding. And Write Down Your Password in a Safe Place! You will need it.

(3) Once you are satisfied you can go ahead and click the Save button to create your new mailbox.

Adding a new KloudEmail Professional Mail mailbox via KartHost Customer Center Step 5

F) After saving you will see the green banner confirming your new mailbox has been created. Notice that it can take a few minutes
before the mailbox is ready to use.


Adding a new KloudEmail Professional Mail mailbox via KartHost Customer Center Step 6

To Access your new mailbox after set up you can head over to KloudEmail Webmail to attempt to login to your new
email account.
Do you wish to add your email to your phone, tablet, or Outlook (Apple Mail, Thunderbird, Mailbird, eM, or any other email client),
visit the Support Center (Setup Wizard) for instructions to set up your device. Just login with your new email address and password.

End of Tutorial

Learn More about KloudEmail & Order your Custome Email Service today at these links:
KloudEmail Comparison
KloudEmail Suite
KloudEmail Basic

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