Webmail CHAT - How to Use

Webmail Chat from KartHost KloudEmail, is a internal chat system designed to allow you to collaborate amongst other users of the same domain. The KloudEmail Chat for Webmail is not a social media chat system. Use it to chat amongst your team members at your business regardless of their location, or even use it with your private domain to chat with family/friends sharing your domain and email service. However you must be logged into KloudEmail Webmail to use Chat.

You can also use Chat to collaborate with your team members while using Cloud Drive that comes with KloudEmail Suite service.

The Below video you will find these subjects addressed:
1) How To Start a Chat Session
2) How To 'Pop Out' the Chat Window into it's Own Web Browser
3) Adding Someone to your Buddy List (And Remove)
4) Chat Status Indicators
5) Notification of a Incoming Chat with Browser Minimized

Take a few minutes and review the Chat Video for a complete overview of how the Chat system works.




1) How To Start a Chat Session

A) Click On "Chat" on the webmail navigation bar.

 How to use Chat in Professional Mail Webmail from KartHost Step 1A

B) The "Buddy List" will open and you will see the names on your Buddy List. Just click (once) the name of the person in which you wish to start chatting. And a Chat window will open And you can begin Chatting.

How to use Chat in Professional Mail Webmail from KartHost Step 1B

2) How To 'Pop Out' the Chat Window into it's Own Web Browser

A) After starting a Chat Session with some one all you need to do is click on the arrow  that is at the top right of the Chat window and click on the arrow.

How to use Chat in Professional Mail Webmail from KartHost Step 2A

B) After Clicking the arrow the Chat window will pop out into its own webbrowser window. And at this point you can move the chat window to any location on your monitor out side of the primary browser window. Which is very nice if you have multiple monitors.
(Pop In - If you want the Pop Out Chat to pop back in, simple click the arrow pointing to the 7 o'clock poisition)
IMPORTANT - You must keep the the web browser that you opened Webmail in open, you can minimize it. If you should close the browser or go to another web site, your Chat session will end.

How to use Chat in Professional Mail Webmail from KartHost Step 2B

3) Adding a someone to your Buddy List 

A) If you wish to add someone to the Buddy List you will need to click "Add Buddy" at the bottom of the Buddy List

How to use Chat in Professional Mail Webmail from KartHost Step 3A

B) The "Add Buddy" window will open, at this point all you need to do is type in the email address of the person that you wish to add (note: must be on same domain, no outside domains)

How to use Chat in Professional Mail Webmail from KartHost Step 3B

C) Once  you have typed in the correct email address just click the "Add" button and your new person has been added to the Buddy list.

How to use Chat in Professional Mail Webmail from KartHost Step 3C

D) Changing Buddy Name being displayed. Once you add your new person to the Buddy list you can change the Name that YOU see. 1 just mouse over to the right of the name click and then click again on "Change Buddy Name" and the "Change buddy Name" window will appear, 2 type in what ever you would like to appear in your buddy list and 3 click the Save Button. 4 You now see the change in your Buddy List.

How to use Chat in Professional Mail Webmail from KartHost Step 3D

E) Removing a Person from the Buddy List 1 Just mouse over to the right of the name and click and then click again on "Remove Buddy" and 2 your person has been removed from the list.

How to use Chat in Professional Mail Webmail from KartHost Step 3E

4) Chat Status Indicators

There are four manually selected status indicators here are the meanings

A) I'm Available 
How to use Chat in Professional Mail Webmail from KartHost Step 4A
B) I'm Unavailable
How to use Chat in Professional Mail Webmail from KartHost Step 4B 
C) I'm Away
How to use Chat in Professional Mail Webmail from KartHost Step 4C
D) I'm Offline
How to use Chat in Professional Mail Webmail from KartHost Step 4D

5) Notification of a Incoming Chat with Browser Minimized

If you have your web browser minimized and Chat Open and active, and someone sends you a Message you will be notified of that Chat on your desk top as a pop up message as seen below.

How to use Chat in Professional Mail Webmail from KartHost Step 5

END OF TUTORIAL
revised December 12, 2017
  • 26 Users Found This Useful
Was this answer helpful?

Related Articles

How Do I Login to KloudEmail Basic & Suite & OWA Webmail Panel?

Welcome to KartHost KloudEmail, Professional Mail. If you wish to login to the KloudEmail Basic...

An Outside Email is Unable to Send Emails to Me - Adding to Safelist

Are you using the KartHost KloudEmail system? If you are and you are having an issue of someone...

What is the KartHost KloudEmail Attachment Limit? And Limits at Other Email Providers

The attachment limit for KartHost KloudEmail tm service is 50MB for both sending and receiving...

How To Restore KartHost KloudEmail Basic or Suite Emails from Trash?

This is the instructions on how to restore your email from Trash folder if you are using...

MD5 Challenge-Response changing to Password Authentication - Mac

Any Email Manager you are using should be using the Password Authentication Method for sending...